Warranty And Returns
We pride ourselves on our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for orders under $50. Buy with confidence and enjoy a great shopping experience with LastMinuteDeal.co
Returnable Items
Items that can be returned/refunded or exchanged within 30 days of receiving, must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn and unused item(s) that have not met your expectation within 30 days of receiving.
- All returned items must be in brand new condition, unused/unworn, unwashed, with all original tags and their original packaging intact.
Non-Returnable Items
We will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used or misused items.
3. Our warranty does not apply to products listed in the following categories:
Swimwear, Lingerie, Sale, Earrings, Clearance and any Discounted items provided by LastMinuteDeal.co
Notes: All returns must first be authorized by the LastMinuteDeal.co Service Team via the Support Center. If approved, you will be provided with an RMA form. Returned items without a corresponding RMA form and/or not matching the requirements listed above will not be accepted.
Returns Process & Time-Frame
Please carefully follow our returns process to minimize any delays:
1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:
- Order number
- SKU number or product name
- Reason for return
2. Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.
For USA customers, we will provide you with a returns shipping label. The fee for this will be deducted from your final refund.
3. Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
For USA customers, please return the item within 3 days of receiving the shipping label.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days.
Kindly allow 3-6 business days for our after sales team to process your request.
After this, please note the refund times below:
For credit card refunds, please allow 7-14 business days for the transaction to process.
For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.
For Wallet refunds (store credit), please allow 24 hours for your account to be updated.
Return Shipping Costs
1. All shipping fees are at the customer's expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
For USA customers, the return label fee will be deducted from the final refund.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.